Privacy Policy
Last updated: January 20, 2026
Introduction
Flooswise ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our personal finance management application.
Information We Collect
Information You Provide
- Account Information: When you create an account, we collect your name, email address, and password.
- Financial Data: Transaction descriptions, amounts, dates, categories, and account names that you manually enter.
Information from Plaid
When you connect a financial institution through Plaid, we receive:
- Account names, types, and balances
- Transaction history (descriptions, amounts, dates, categories)
- For loan accounts: interest rates, payment information, and loan status
We do not receive or store your bank login credentials. Plaid securely handles authentication with your financial institutions. For more information about how Plaid handles your data, please see Plaid's Privacy Policy.
Automatically Collected Information
- Device and browser information for security purposes
- Authentication session data
How We Use Your Information
We use the information we collect to:
- Provide and maintain our service
- Display your financial data and generate insights
- Sync transactions from your connected accounts
- Send you service-related communications (password resets, etc.)
- Protect against unauthorized access and fraud
- Improve our service
How We Share Your Information
We do not sell your personal information.
We may share your information with:
- Plaid: To connect your financial accounts and sync transaction data
- Service Providers: Email delivery (for password resets and notifications)
- Legal Requirements: When required by law or to protect our rights
Data Security
We implement security measures including:
- Encryption of data in transit (HTTPS/TLS)
- Encryption of data at rest
- Server-side storage of sensitive tokens (never exposed to browsers)
- Two-factor authentication option for your account
- Regular security reviews
Data Retention
- Active Accounts: Your data is retained while your account is active.
- Account Deletion: When you delete your account, all your data is permanently deleted.
- Plaid Connections: When you disconnect a financial institution, we delete the associated Plaid data from our systems.
Your Rights and Choices
Access Your Data
You can view all your financial data within the application at any time.
Delete Your Data
You can:
- Clear all financial data while keeping your account (Settings)
- Delete your entire account and all associated data (Settings)
- Disconnect individual financial institutions
Manage Plaid Connections
You can manage or revoke Plaid's access to your financial accounts through Plaid's Consumer Portal.
Third-Party Services
Plaid
We use Plaid to connect your bank accounts. Plaid's use of your data is governed by their End User Privacy Policy.
Convex
Our application data is stored using Convex, a secure database platform. Data is encrypted at rest and in transit.
Children's Privacy
Our service is not intended for users under 18 years of age. We do not knowingly collect information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at privacy@flooswise.com.